Shipping Policy

At Rezco, we are committed to delivering your orders quickly, safely, and efficiently. Please review our shipping policy below for important information regarding order processing, shipping times, and deliveries.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. Once your order has been shipped, you will receive a confirmation notification with tracking information where available.

Shipping Time

Delivery times may vary depending on your location and shipping method selected at checkout. Estimated delivery times are provided as a guide only and may be affected by external factors such as customs delays, weather conditions, or courier service interruptions.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping option. Promotional free shipping offers may apply on eligible orders.

International Shipping

Rezco may offer international shipping to selected countries. Customers are responsible for any customs duties, taxes, or import fees required by their country’s regulations.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout. Rezco is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Delayed or Lost Packages

While we work closely with trusted shipping partners, Rezco is not responsible for delays caused by shipping carriers or unforeseen circumstances. If your package is significantly delayed or lost, please contact our support team for assistance.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you as quickly as possible.